The risk of mechanical breakdown is completely random no matter your vehicles age or kilometres travelled. A Motor Vehicle has literally thousands of moving parts combined with the latest in computer technology. An AWN warranty, can protect you against expensive and unforeseen mechanical repairs.

With the complexity of today's Motor Vehicles, one medium-size repair could cost more than the purchase price of an AWN warranty.

AWN has a wide variety of warranty products available to suit your coverage requirements and budget. Prior to purchasing a warranty from one of our agents please ensure you read and understand the Product Disclosure Statement (PDS). A PDS contains all the information you require to make an informed decision whether the warranty you are considering is the right warranty product for you.

Sorry No, AWN does not sell warranties direct to the public. Our warranty products are only available to be purchased through our 3,000 selected and authorised Agents; Motor Dealerships, Marine Dealerships, Motorbike Dealerships, Caravan Dealerships, Motorhome Dealerships, and Finance Brokers throughout Australia.

AWN has a wide variety of warranty products available to suit your coverage requirements and budget. In regard to pricing, a number of factors are taken into account in determining the warranty price. These include the type of warranty selected, the type of vehicle, the age of the vehicle and kilometres travelled, the vehicle’s history in relation to servicing, where the vehicle is driven and any modifications to the vehicle.

AWN’s warranty products are only available to be purchased through our 3000 selected licensed and authorised Agents; Motor Dealerships, Marine Dealerships, Motorbike Dealerships, Caravan Dealerships, Finance Brokers etc. throughout Australia. The warranty retail price is limited upto the Financial Services Guide (FSG) rate. Most agents retail our warranty products well under the set FSG rate.

Prior to purchasing a warranty product please ensure you read and understand the Product Disclosure Statement (PDS). A PDS contains all the information you require to make an informed decision whether the warranty you are considering is the right warranty product for you.

AWN has a quality warranty product option to suit your coverage requirements and budget, allowing you to choose the level of protection that best protects you against costly mechanical repairs. For more information on some of the warranty products offered by AWN go to the “Products” section of this website.

Prior to purchasing a warranty product please ensure you read and understand the Product Disclosure Statement (PDS). A PDS contains all the information you require to make an informed decision whether the warranty you are considering is the right warranty product for you.

Have the Motor Dealer contact our office. Providing they meet our compliance and training requirements, we can liaise with the Motor Dealer to make our warranty product range available to you.

Prior to purchasing a warranty product please ensure you read and understand the Product Disclosure Statement (PDS). A PDS contains all the information you require to make an informed decision whether the warranty you are considering is the right warranty product for you.

No, AWN does not offer any sort of finance options or sell warranties direct to the public. If you intend to enter into an agreement with a third party provider to finance an AWN warranty, you should consider your objectives, financial situation, and needs, prior to purchase. All finance related enquiries (e.g. payments, cancellations, payouts etc.) should be directed to your chosen financier.

We are focused on getting you back up and running sooner by providing you with a quick, seamless and stress free claims experience.

To ensure the best possible service our approve repairer network is continually being updated; we review each repairer on a regular basis for quality of workmanship, pricing and customer satisfaction. As such an approved repairer today may not be an approved repairer in six months’ time.

If you experience a possible claimable problem with your vehicle please contact us prior to authorising any work, as we will take all factors into consideration and direct you in to the appropriate specialist closest to you. i.e. mechanical, electrical, air-conditioning, steering etc.

No, AWN pays the Approved Repairer direct.

AWN warranties have generous claim limits allowing for multiple claims within the warranty period. Please refer to your warranty booklet/document for full coverage, terms, conditions, limitations and exclusions of your specific warranty.

AWN strives to exceed every customer’s expectations by providing you the flexibility to have your vehicle servicing carried out at a licenced workshop of your choice e.g. your local service centre or franchise dealership. It is only when you have a potential claim that we will direct you to an AWN approved repairer. Please refer to your warranty terms and conditions to confirm your servicing obligations.

If the unfortunate happens (i.e. A breakdown), our aim is to get you back on the road ASAP. In order to do so, your service history must be up to date. By not sending in your service receipts/coupons this may delay, reduce, or invalidate your ability to claim.

To maintain your AWN warranty and to ensure a quick claims approval, regular servicing needs to be carried out. AWN strives to exceed every customer’s expectations by providing you the flexibility to have your service carried out at a licenced workshop of your choice. Please refer to your warranty terms and conditions to confirm your servicing obligations.

You can print additional service coupons from this website.

In most cases yes you can transfer the benefits of your warranty to the new owner of your vehicle provided your warranty is still valid.

We are required by law to provide certain guarantees in providing our warranty claims service. If we fail to comply with our obligations, you may be entitled to a remedy including cancellation of this warranty and/or a refund. Cancellation requests must be made in writing at the address of P.O. Box 4301, LOGANHOLME, QLD, 4129. If we agree to cancel this warranty, any refund calculation will be on a pro-rata basis less our cancellation/administration costs and any authorised or paid claims.

If the warranty premium is financed, any refund will be made to the financer or whomever the financier directs us to pay.

We may cancel the warranty if:

• You fail to comply with your obligations;
• You, or a person acting on your behalf, or otherwise with your knowledge, provide false or misleading information in relation to a claim;
• If the Motor Vehicle’s odometer has been tampered with or is defective;
• If the Motor Vehicle has at any time been used for rallying, racing, and competitive driving or tested for any such events.

Yes, Australia wide coverage 24 hours a day, 7 days a week.

No, AWN does not offer any sort of finance options. If you intend to enter into an agreement with a third party provider to finance an AWN roadside assistance product, you should consider your objectives, financial situation, and needs, prior to purchase. All finance related enquiries (e.g. payments, cancellations, payouts etc.) should be directed to your chosen financier.

AWN Roadside Assistance customers call 1800-651-111 to receive emergency assistance 24 hours / 7 days a week.

The registration of a new Roadside Assistance membership is only available 30 days after the Roadside Assistance purchase date.